DISQUS

Connected Internet: How To Save Money – The Simple Way

  • Kay · 2 years ago
    In Malaysia we have not much choice of broadband service provider. The service is bad, the connection is slow(below 1Mbps). And the thing i hate the most - the connection always down for no reason.
    Sigh~~
  • Kay · 2 years ago
    One more thing forgot to mention, the fee in Malaysia is around USD28.80 per month for a connection below 1Mbps.
    Pity us...
  • Zane · 2 years ago
    well, i feel your pain.

    the above tips will definitely work in the UK as the companies are competing fiercely against one another. if you, however live in a country where competitions among companies are
    rare, then it won't work.

    i'm actually surprised that Malaysia in that aspect is not better than mainland china

    in china, we do enjoy faster speed
  • Matias · 2 years ago
    Thanks for the haggling tips, they also work pretty well if you have sky, for example if your sky box breaks normally they will charge you to repair it, but if you start saying that you will leave them, suddenly it becomes free:)

    For my broadband, I am with onetel, and so far I have been very happy with them, I have never noticed any significant downtime.

    Previously I was with pipex and we moved house so I wanted to switch the service over to the new address, you would think that this would be an easy process, but no you have to create a whole new account, and it took over a month, needless to say I was not with them for much longer.
  • chris · 2 years ago
    In the UK, if your looking for an adsl provider (not cable) I would suggest IDNET at www.idnet.co.uk i think it is. I have been with Tiscali, Pipex, BT and NTL (in an old house) All i can say is that IDNET are really amazing on quality and customer services with british based call centers which i think is important when your trying to get something sorted.
  • Tom · 2 years ago
    Threatening to leave and asking for discounts ALWAYS works with AOL. When I was with AOL, I used to ring them every year to get a MAC code and they will make me stay by giving me 2 or 3 months free + new wireless router etc., I believe they still do it. I have left them now and reasonably happy with BT.
  • zane · 2 years ago
    chris, i do agree with you on the call center issue. Though I myself am a foreigner here in the UK, i still think that it's easier to get your point across by speaking to local assistants.

    by the way, bulldogbroadband's call centers are based in the uk, and their customer service is among the best if not the best
  • Angie · 2 years ago
    Haggling rarely works in the US, but I do try it with Sprint when it's time for me to re-think my cellular service. I hit them hard last go round. Mostly, I have some weight to throw around, because I have been with them for 9 years now. I play that card. I got a sweet deal last time I called and the phone I wanted as well.
  • 3gp · 2 years ago
    if the company is good they will hear your voice listen to customer needs and they dont want to lose the customer.

    While some companies wont bother i thing BulldogBroadband is the nice company that understand the customer needs and dont want to leave its customer.
  • horisly · 2 years ago
    great tips. thanks for sharing.